What is the difference between qualitative and quantitative feedback?

What is the difference between qualitative and quantitative feedback?

• A. Qualitative is descriptive feedback; quantitative is numeric ratings and metrics
• B. Qualitative is numeric data; quantitative is feelings
• C. Qualitative data must be ignored; quantitative is the only data
• D. Qualitative equals numbers; quantitative equals stories

Answer: (A)

This question tests how feedback types are described. Qualitative feedback is descriptive and focuses on qualities, experiences, opinions, and meanings expressed in words. Quantitative feedback uses numbers—ratings, counts, percentages, and other metrics that can be measured and compared. Think of examples: qualitative would be “The onboarding flow is confusing and feels slow to learn.” quantitative would be “92% of users rated the app 4 or 5 stars; the average task completion time is 2 minutes.” The descriptive, open-ended comments capture nuances and feelings, while the numeric data provide measurable trends. That’s why the correct description matches: qualitative is descriptive feedback; quantitative is numeric ratings and metrics. The other statements mix up what qualitative and quantitative mean—qualitative isn’t numeric, quantitative isn’t just feelings, data shouldn’t be ignored, and qualitative isn’t numbers.

This question tests how feedback types are described. Qualitative feedback is descriptive and focuses on qualities, experiences, opinions, and meanings expressed in words. Quantitative feedback uses numbers—ratings, counts, percentages, and other metrics that can be measured and compared.

Think of examples: qualitative would be “The onboarding flow is confusing and feels slow to learn.” quantitative would be “92% of users rated the app 4 or 5 stars; the average task completion time is 2 minutes.” The descriptive, open-ended comments capture nuances and feelings, while the numeric data provide measurable trends.

That’s why the correct description matches: qualitative is descriptive feedback; quantitative is numeric ratings and metrics. The other statements mix up what qualitative and quantitative mean—qualitative isn’t numeric, quantitative isn’t just feelings, data shouldn’t be ignored, and qualitative isn’t numbers.